CX & CMO Think Tank

CBRE Group, Inc. operates as a commercial real estate services and investment company worldwide. It operates through Americas; Europe, Middle East and Africa; Asia Pacific; Global Investment Management; and Development Services segments. The company offers strategic advice and execution to owners, investors, and occupiers of real estate in connection with leasing; integrated property sales, and mortgage and structured financing services under the CBRE Capital Markets brand; and valuation services that include market value appraisals, litigation support, discounted cash flow analyses, and feasibility studies, as well as consulting services, such as property condition reports, hotel advisory, and environmental consulting. It also provides facilities management, project management, transaction management, and strategic consulting services to occupiers of real estate; and property management services comprising construction management, marketing, building engineering, accounting, and financial services for owners/investors in office, industrial, and retail properties. In addition, the company provides investment management services under the CBRE Global Investors brand to pension funds, insurance companies, sovereign wealth funds, foundations, endowments, and other institutional investors; and development services under the Trammell Crow Company brand name primarily to users of and investors in commercial real estate. CBRE Group, Inc. was founded in 1906 and is headquartered in Los Angeles.

SVP, Marketing, Communications & Account Management with International SOS. Rick is responsible for leading the strategy and execution for marketing communications and lead generation initiatives in North America. Before joining International SOS, Rick was Vice President, Digital Marketing at Prudential Center & New Jersey Devils responsible for strategy, operations and execution across the digital ecosystem. Previously, Rick served in several roles of increasing responsibility at Verizon & Verizon Wireless. Rick brings an extensive background and long history in the field of Marketing and Sales for leading brands. With over 20 years of experience, his knowledge of Digital Sales and Marketing Strategy, Lead generation, CRM and Customer Loyalty, Content Strategy and Creation, Online Sales Growth and SEO/SEM and Social Media Strategy are an asset to the organization. He holds a Master of Business Administration from Villanova University and a Bachelor of Science in Economics from Rutgers University.

Rejeesh Ramachandran is the Head of Marketing Transformation, Delivery and Personalization Capabilities at TD Bank, America’s Most Convenient Bank. In this role, he is responsible for the data and insights strategy as part of the bank’s focus on marketing transformation and delivery. He is responsible for how the bank leverages data and modern marketing capabilities to enable customer acquisition, personalization and engagement across all channels and business lines. Rejeesh’ s career spans more than 20 years across customer engagement & personalization, data analytics, data science, data management, architecture, CRM and marketing capabilities with a focus in financial services.

Theresa is a global strategy & marketing executive with deep expertise in consumer insight and analytics, and over 25 years of experience leading high-performance teams in prestige consumer packaged goods & retail at the Estee Lauder Companies. Her passion for the consumer and data analytics, combined with hands-on marketing experience and creativity, has uniquely enabled her to envision both long-term business strategies and design engaging 360 execution plans which drive business results. Theresa’s proven ability to transform organizations, processes, and P&L, have given businesses a solid foundation for profitable growth and enabled teams to thrive. Theresa is now an independent management consultant, where she leverages her diverse experience, creativity, and consumer-first approach, to help organizations create more powerful strategic plans, elevate marketing execution, and leverage data-driven optimizations, to drive business growth and improve marketing ROI. Theresa considers herself a continuous learner, and credits her broad experience, incredible mentors, and loving family, as keys to her success.